Zoom knots itself a legal tangle over use of customer data for training AI models

Three years ago Zoom settled with the FTC over a claim of deceptive marketing around security claims, having been accused of overstating the strength of the encryption it offered. Now the videoconferencing platform could be headed for a similar tangle in Europe in relation to its privacy small print.

The recent terms & conditions controversy sequence goes like this: A clause added to Zoom’s legalese back in March 2023 grabbed attention on Monday after a post on Hacker News claimed it allowed the company to use customer data to train AI models “with no opt out”. Cue outrage on social media.

Although, on closer inspection, some Read Entire Article

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