Uber’s making it easier to hail a ride — no app required.
The company announced Wednesday at its annual Go-GET event in New York City that it’s launching a new ride-hailing option for people who aren’t as familiar navigating a smartphone. By dialing the toll-free number 1-833-USE-UBER (1-833-873-8237) in the U.S., customers can speak with an agent in English or Spanish to request a ride on-demand or reserve one for a future trip.
Uber has piloted ride-hailing via phone before. It launched the program in select regions around December 2020, specifically Arizona and Florida. But the company temporarily paused the service during the COVID-19 pandemic. Now, the feature is back and more widely available.
