Looking to cash in on the generative AI craze, Yext, the platform for online brand management, today announced an AI-powered chatbot called Yext Chat. Taking inspiration from OpenAI’s ChatGPT, Yext Chat is designed for enterprise use cases — and differentiated, Yext claims, by a partly proprietary back end.
“ChatGPT has shown the world that large language models can hold incredibly coherent, helpful conversations — far better than any technology up to this point. But right now there is no easy way for enterprises to harness this technology,” Yext president and chief operating officer Marc Ferrentino told TechCrunch in an email interview. “Yext Chat is designed for the enterprise, and enterprises need full control over what a chatbot says and does.”
To be clear, Yext Chat wasn’t built from scratch. It relies somewhat on OpenAI’s public API, specifically Read Entire Article
