Wendy’s tests an AI chatbot that takes your drive-thru order

A graphic showing a robot performing multiple functions Illustration: Alex Castro / The Verge

Wendy’s is partnering with Google to create an AI chatbot that can take orders at its drive-thrus, as reported earlier by The Wall Street Journal. The fast-food chain has plans to bring its first “Wendy’s FreshAI” enabled drive-thru to a Columbus, Ohio, restaurant in June.

The chatbot will be able to take verbal orders from customers who line up at Wendy’s drive-thru kiosks, all...

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