2022 proved to be filled with ups and downs for the global tourism sector. At the beginning of the year, the challenge lay in attracting tourists back by providing social distance-friendly amenities and processes. Then, as regulations eased, “revenge travel” kicked in bringing with it a sudden flood of tourists. Yet, many businesses struggled to accommodate this surge in demand with fewer resources. Technology emerged as one answer that helped us navigate these different challenges, from solutions that supported social distancing regulations to tools that helped boost capacity, with fewer staff. As we head into 2023, it’s time to take…
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