Illustration by Alex Castro / The Verge
T-Mobile has started charging customers who pay phone bills in-store a new $5 “Payment Support Charge,” plus tax. According to The Mobile Report, the new fee went into effect on July 19th, though prepaid customers will be charged the fee later on.
In a flier shared with The Mobile Report announcing the change to its employees, T-Mobile implies the reason behind the fee is to help “enable a digit...
