Maxwell Lu, formerly a product engineer at Salesforce and the head of revenue operations at a previous startup, found himself frustrated by the task of re-listening to sales calls to write up notes and fill out entries in customer relationship management (CRM) software. Searching for a better way, he decided to build tech that could analyze sales calls automatically — powered by AI — and transfer that information directly into a CRM database.
The tech grew into a company, Pilot AI, that was accepted into Y Combinator’s summer 2022 batch and recently raised $2.2 million from Twitch co-founder Emmet Shear and Dropbox co-founder Arash Ferdowsi, among others. TechCrunch previously covered Pilot AI during Y Combinator’s Summer ’22 batch demo day.
“Large organizations not only produce an incredible volume of calls but also typically h...
