The fact that any flight departs on time is a minor miracle, one that requires the precise synchronization of thousands of data points and an equally large workforce on the ground. Much of this the passenger never sees – especially the ground support crews and infrastructure that load catering and baggage, refuel planes, and assist in taxiing.
According to the founders of Los Angeles-based Moonware, this current status quo is begging for improvement.
Regarding ground operations, “everything is still really manual and really uncoordinated,” Moonware co-founder and CEO Javier Vidal said in a recent interview. “Everything still works with walkie talkies and papers. […] At the end of the day, it’s all a last-minute scramble to find the right people and the right equipment to service the flights on time.”
Moonware’s solution is an AI-powered OS for ground ops it calls HALO, which algorithmically coordinates ground operations in ...
