Bing Chat, Microsoft’s AI-powered chatbot experience, is heading to the enterprise.
At its annual Inspire conference, Microsoft unveiled Bing Chat Enterprise, a version of Bing Chat with business-focused data privacy and governance controls. With Bing Chat Enterprise, chat data isn’t saved, Microsoft can’t view a customer’s employee or business data and customer data isn’t used to train the underlying AI models.
“We’ve heard from many corporate customers who are excited to empower their organizations with powerful new AI tools but are concerned that their companies’ data will not be protected,” Frank X. Shaw, Microsoft’s chief communications officer, wrote in a blog post shared with TechCrunch. “[Using Bing Chat Enterprise,] what goes in — and comes out — remains protected, giving commercial customers managed access to better answers, greater efficiency and new ways to be creative.”
To Shaw’s point, where it concerns chatbots like Bing Chat, companies have ex...