Meta says it’s mistakenly moderating too much

Meta logo in white on red background Illustration: Nick Barclay / The Verge

Meta is mistakenly removing too much content across its apps, according to a top executive.

Nick Clegg, Meta’s president of global affairs, told reporters on Monday that the company’s moderation “error rates are still too high” and pledged to “improve the precision and accuracy with which we act on our rules.”

“We know that when enforcing our policies, our error rates are still too high, which gets in the way of the free expression that we set out to enable,” Clegg said during a press call I attended. “Too often, harmless content gets taken down, or restricted, and too many people get penalized unfairly.”

He said the company regrets aggressively removing p...

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