Illustration: Nick Barclay / The Verge
Meta’s company-wide job cuts impacted the customer service team it had just started to build, leaving influencers and group admins grappling with scammers and technical difficulties, according to a report from CNBC.
CNBC says it spoke with former Meta employees and viewed documents filed with the US Department of Labor that indicate the company’s massive layoffs affected workers across Facebook and Instagram’s customer support, customer experience, and communities teams. Met...
