Mobile commerce in Latin America is expected to continue a healthy growth streak over the next few years, and Leadsales, a Mexican startup, wants to help small and medium businesses in Latin America manage all of those potential sales via WhatsApp and social media channels.
The conversational commerce company already has Meta as a business partner and has developed a customer relationship management tool that provides customizable columns and sales funnel automation.
Here’s how it works: Companies can store customer information and then centralize into columns chats that come in, for example, billing, product inquiries or random questions. Those chats can be assigned to the best sales leads and configured to provide recommendations and instant messages.
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