My controller’s joystick broke off. Sure, I’ll take the free brand-new controller, but I really just wanted a replacement plastic part. | Image: Umar Shakir / The Verge
It’s a good day when you get a free replacement for something broken. For me, it was a new controller. My old controller had its right joystick snap off in my bag. Despite the protruding nub snapping off, the analog mechanism still worked — so I reached out to the manufacturer for a replacement stick, and instead, they sent me a very nice and...
