India’s gig economy drivers face bust in the country’s digital boom

Suneeta Kohli, a female Uber driver in New Delhi, had her account suddenly disabled one evening while she was en route to pick up a rider in a southern part of the capital city.

“I was reaching the destination, but it took some time due to heavy traffic. The ride eventually got canceled. But after that, my account was blocked,” she recalled.

Kohli, who has been driving for Uber for nearly four years and covers a distance of 112-124 miles daily, received a message saying her account had been blocked due to “an excessive number of fraudulent trips.” Kohli claimed that she had not taken any such fraudulent trips but pointed out the blocking happened to occur just days after participating in the country’s first women-driver strike in the capital in December. She was one of the prominent faces during the hours-long protest.

As the sole earner in her family and a single parent of two daughters, Kohli said she often avo...

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