In 2011, Jordi Torras, a former Oracle VP, had a realization: companies weren’t optimizing their search technologies as well as they could be. He founded Inbenta to solve this, providing professional consulting services while simultaneously developing an internal AI toolkit for search optimization.
Over the years, Inbenta transitioned from consulting to providing conversational AI as a service — inclusive of AI-powered chatbots, knowledge management and search engine tools. This proved to be a wise move — Inbenta’s customer base has grown to over 250 brands across industries including financial services, travel, ecommerce, insurance, auto and telecom.
In a sign that investors approve, Inbenta today closed a $40 million funding round led by Tritium Partners, bringing the startup’s total raised to over $60 million. Torras says that the new cash will be put toward people, processes and platform R&D to — in his words — “posi...
