IBM promised to back off facial recognition — then it signed a $69.8 million contract to provide it

Illustration of algorithmic facial recognition. Illustration by Alex Castro / The Verge

IBM has returned to the facial recognition market — just three years after announcing it was abandoning work on the technology due to concerns about racial profiling, mass surveillance, and other human rights violations.

In June 2020, as Black Lives Matter protests swept the US after George Floyd’s murder, IBM chief executive Arvind Krishna wrote a letter to Congress announcing that the co...

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