Google is shutting down Duplex on the Web, its AI-powered set of services that navigated sites to simplify the process of ordering food, purchasing movie tickets and more. According to a note on a Google support page, Google on the Web and any automation features enabled by it will no longer be supported as of this month.
Google introduced Duplex on the Web, an outgrowth of its call-automating Duplex technology, during its 2019 Google I/O developer conference. To start, it was focused on a couple of narrow use cases, including opening a movie theater chain’s website to fill out all of the necessary information on a user...