FTC cracks down on Amazon ‘review hijacking’ with $600,000 fine

Illustration showing Amazon’s logo on a black, orange, and tan background, formed by outlines of the letter “a.” Illustration: Alex Castro / The Verge

The Federal Trade Commission has levied its first fine against a company for “review hijacking” on Amazon, or the act of repurposing reviews from another product in order to deceive users. The Bountiful Company, which makes Nature’s Bounty vitamins and other supplements, is accused of artificially inflating the number of reviews and ratings its products received on Amazon.

The agency claims Bountiful abused Amazon’s variations feature, which l...

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