Character.AI and Google sued after chatbot-obsessed teen’s death

Photo illustration of a computer with a brain on the screen. Illustration by Cath Virginia / The Verge | Photos by Getty Images

A lawsuit has been filed against Character.AI, its founders Noam Shazeer and Daniel De Freitas, and Google in the wake of a teenager’s death, alleging wrongful death, negligence, deceptive trade practices, and product liability. Filed by the teen’s mother, Megan Garcia, it claims the platform for custom AI chatbots was “unreasonably dangerous” and lacked safety guardrails while being marketed to children.

As outlined in the lawsuit, 14-year-old Sewell Setzer III began using Character.AI last year, inter...

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