Can news outlets build a ‘trustworthy’ AI chatbot?

A trippy graphic displaying a collection of items like paintbrushes, books, phone messages, and a notepad to represent generative AI. A large pair of eyes and hands can be seen at the center of the image. Illustration by Haein Jeong / The Verge

News publishers have jumped headfirst into artificial intelligence, using generative AI tools to produce bland travel guides, inaccurate film blogs, and SEO-bait explainers. By and large, the goa...

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