BetterHelp sold customer data while promising it was private, says FTC

Photograph of a hand wearing red nail varnish holding a mouse with a projection overlay of stylized eyes Photo by Amelia Holowaty Krales / The Verge

Online counseling company BetterHelp has agreed to pay $7.8 million to settle charges from the Federal Trade Commission that it improperly shared customers’ sensitive data with companies like Facebook and Snapchat, even after promising to keep it private. The proposed order, announced by the FTC on Thursday, would ban the same behavior in the future and require BetterHelp to make some changes to how it handles customer data.

According t...

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